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Privacy Policy for Greenville Pawn and Jewelry

At Greenville Pawn and Jewelry, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our pawn shop or interact with our services. By using our services, you agree to the terms outlined in this policy.

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1. Information we Collect

We may collect the following types of personal information:

• Personal Identification Information: This includes your name, address, phone number, email address, date of birth, and identification details (e.g., government-issued ID).

• Transaction Information: Details about the items you pawn or sell, including descriptions, serial numbers, appraised values, and receipts.

• Payment Information: Information related to payments, such as credit card or bank account details.

• Video Surveillance Footage: In-store security footage may be recorded for safety and security purposes. 
  
  We collect personal information from users when:

• You voluntarily provide it to us when using our website or services.

• You submit your phone number to receive messages via 10DLC.
   

2. How We Use Your Information

We use your personal information to:

• Process pawn and loan transactions, including evaluating the value of items and determining loan amounts.

• Verify your identity for compliance with local laws and regulations, including anti-money laundering (AML).

• Provide customer service and respond to your inquiries or concerns.

• Send transactional communications, such as reminders for loan payments or updates on pawned items.

• Improve our services and the customer experience.

• Comply with legal obligations and protect our business interests.

• To send you messages via 10DLC as per your request.
   

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who help us operate our business, such as payment processors, security companies, or data storage providers. 

• With law enforcement or regulatory authorities if required by law or to cooperate with investigations related to fraud, theft, or other criminal activities.

• In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owner, but we will ensure your privacy is protected.
   

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

 

Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

● Privacy policies and terms and conditions are displayed next to the phone number

entry fields.

● Privacy policies explicitly state that end-user information is protected and not shared

or sold to third parties for marketing, lead generation, or analytics purposes.

● The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the

call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the

10DLC number, and short code opt-out routes are not used.

Mobile Information

• No mobile information will be shared with third parties or affiliates for marketing or

  promotional purposes. All the stated categories in this Privacy Policy exclude text messaging

  originator opt-in data and consent; this information will not be shared with any third parties.

  Opting Out

  You can opt out of receiving messages by texting STOP to the 10DLC number associated

  with our service.

  If you need assistance or have questions, text HELP for help.

  Disclosure of Personal Information

  We do not share or sell end-user information, including mobile information, to third parties or

  affiliates for any marketing, lead generation, or analytics purposes.

  Security

  We take reasonable measures to protect your personal information from unauthorized

  access or disclosure.

  Cookies and Tracking Technologies

  At Greenville Pawn and Jewelry, we use cookies and similar tracking technologies on our

  website to enhance your browsing experience and provide you with relevant information.

  Cookies are small text files that are placed on your device when you visit our site. These

  cookies serve various purposes, such as remembering your preferences, analyzing website

  traffic, and enabling us to offer you personalized content and advertisements.

  We use both essential cookies, which are necessary for the basic functionality of the site,

  and analytical cookies, which help us gather insights into how our website is used and make

  improvements accordingly. Essential cookies enable you to navigate our website and access

  its features securely, while analytical cookies allow us to understand which pages are most

  popular, which products or services you are interested in, and how you interact with our

  content.

  By using our website, you consent to the placement of cookies on your device. You can

  manage your cookie preferences through your browser settings, including blocking or

  deleting cookies, if you wish to restrict the data we collect. Please note that disabling certain

  cookies may impact your ability to fully utilize our website's features.

  Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy

  practices or content of these websites.

  Changes to this Privacy Policy

  We may update this Privacy Policy from time to time. The revised policy will be posted on

  our website with the effective date.
   

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it.
 

6. Your Rights and Choices

You have the following rights concerning your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Opt-out: You may opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the details provided below.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Greenville Pawn and Jewelry

126 West Fourth Street

Greenville, Ohio 45331
937-548-1200
greenvillepawnandjewelry@gmail.com

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​At our online pawn shop retail sales, we strive to provide our customers with a safe and convenient shopping experience. We require that all payments are made through a secure payment system, such as PayPal or Fortispay to protect your financial information. We reserve the right to refuse any order. All items purchased through our online pawnshop retail sales are also guaranteed quality. We also commit to delivering items in a timely fashion.  Any other inquiries should be directed to our Customer Service Team who are available to help during our normal business hours.

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